At Chic Trendly, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or use our services.

1. Information We Collect

When you interact with Chic Trendly, we may collect:

• Name
• Mobile/WhatsApp number
• Email address
• City and delivery address
• Product and stitching requirements
• Measurements provided for custom stitching
• Order and payment-related information
• Any images, designs, or reference photos you voluntarily submit
• Messages and other information you provide through our enquiry forms or WhatsApp

We may also automatically collect limited technical information such as your browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Process and manage orders
• Provide custom stitching services
• Understand your measurements and design preferences
• Provide quotations and order updates
• Arrange delivery
• Provide customer support
• Improve our products, services, and website
• Send service-related communications
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal requirements

3. Custom Stitching Information

If you request custom stitching, we may need information such as your body measurements, preferred designs, fabric choices, and customization requirements.

This information will be used for providing the requested tailoring service and will be handled with reasonable care.

4. WhatsApp & Third-Party Services

If you contact us through WhatsApp, your communication will also be subject to WhatsApp’s own privacy practices and terms.

We may use third-party service providers for services such as:

• Payment processing
• Website hosting
• Delivery and courier services
• Analytics
• Customer communication

These providers may process information only as necessary to provide their respective services.

5. Payment Information

Where online payments are available, payments may be processed through a third-party payment gateway.

Chic Trendly does not intend to store your complete debit card, credit card, or banking credentials on its website.

Payment information may be handled directly by the applicable payment service provider according to its privacy policy.

6. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Understand website traffic
• Improve user experience
• Remember certain preferences
• Analyze website performance

You may be able to control cookies through your browser settings.

7. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to:

• Complete your order
• Deliver your products
• Process payments
• Provide technical services
• Respond to legal or regulatory requirements

We only intend to share information reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where applicable
• Withdrawal of consent where applicable
• Information about how your data is being used

To make a privacy-related request, please contact us using the details below.

11. Children’s Privacy

Our website and services are not intentionally directed toward children for the purpose of collecting personal information. If you believe a child has provided personal information to us without appropriate consent, please contact us.

12. External Links

Our website may contain links to third-party websites or platforms, such as social media or payment services.

Chic Trendly is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.

The updated policy will be published on this page with a revised Last Updated date.

---

Your Privacy Matters

At Chic Trendly, your trust is as important to us as the quality of every outfit we create. We handle your information responsibly and use it only for legitimate business and service purposes.